Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-adolescent-teens-family-counseling.denvermentalhealthcare.com (henceforth referred to as “Therapy for Adolescent Teens Family Counseling” or simply “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://therapy-for-adolescent-teens-family-counseling.denvermentalhealthcare.com
  2. Any mobile applications or services provided by us
  3. All interactions and data collected through these platforms
  4. Third-party links or integrations accessible from our website, which have their own privacy policies governing user data. Please note that this policy does not extend to such external platforms.

Processing Activities

This Privacy Policy guides how we handle your personal information when:

  1. You use any of our applications or services as an authorized user.
  2. You visit and navigate through our websites linked to this policy.
  3. You engage with us through communication channels, such as receiving newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to set up and manage your user account, such as names, email addresses, usernames, and passwords.
  2. Payment Information: Data needed for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Any financial records or details related to transactions conducted through our services.
  4. Purchase Information: Details about products or services purchased from us, including quantities, prices, and order dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for the purpose of providing personalized services.
  6. Location Data: Information about your geographical location when you interact with our apps or websites.
  7. Feedback: Responses, comments, reviews, or surveys that you voluntarily provide to us.
  8. Social Media Information: Data obtained from social media platforms when you choose to connect your accounts to our services.
  9. Product Information: Details about the products or services we offer, including preferences and interaction data.

We collect this information through direct user input, tracking technologies (like cookies), analytics tools, and third-party providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our websites, such as login sessions and navigation.
  2. Preference Cookies: Remember user preferences, like language settings or display options.
  3. Analytics Cookies: Track anonymous usage data to improve our services and understand how users interact with our platform.

Users can manage their cookie preferences through our Cookie Manager or by adjusting the settings on their web browser.

Retention and Deletion

We retain personal data for as long as necessary, considering legal obligations, tax/accounting requirements, and the purpose for which it was collected. Once this period expires, we securely delete or anonymize your data to prevent direct identification.

Security Measures

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of sensitive data during transmission and storage.
  • Engagement of secure third-party processors and service providers.
  • Regular security audits and updates to our security protocols.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18 (or the applicable age limit in your jurisdiction). If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take necessary steps to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to and confirm the use of your personal data.
  2. Rectification: The right to correct or update inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your data in certain circumstances.
  4. Restriction: The right to limit the processing of your data under specific conditions.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: The right to object to or opt out of processing activities based on legitimate interests.
  7. Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.
  8. Filing Appeals/Complaints: You can submit complaints to relevant supervisory authorities and seek redress for any perceived breaches of privacy laws.

To exercise these rights or have questions regarding our data practices, please reach out to our Data Protection Officer at the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting the updated policy on our website. We encourage you to review this page periodically for any updates.

Contact Information

For privacy-related inquiries, requests to unsubscribe from communications, or questions regarding data handling, please contact us:

  • Email: contact@therapy-for-adolescent-teens-family-counseling.denvermentalhealthcare.com
  • Postal Mail: Privacy Officer, Therapy for Adolescent Teens Family Counseling, [Address]